Fair Usage Policy

Fair Usage Policy for Token Consumption by your intellibot™ Chatbot (“bot”)

This Fair Usage Policy (“Policy”) governs the acceptable use of token consumption for any bot deployed on your website and linked to our OpenAI account, from which we pay directly for token consumption. By using the bot, you agree to comply with this Policy.

The purpose of this Policy is to ensure fair token consumption for all bot users, promote responsible usage, and maintain a high-quality experience for all users of the bot.

Token Consumption
Each interaction with the bot consumes a specific number of tokens based on the input and output text. Tokens are the basic units of language processing in OpenAI’s system.

Fair Use Guidelines
To ensure fair token consumption, Users should adhere to the following guidelines:

a. Limit requests to reasonable lengths: Keep input and output text concise and focused on the topic to minimise token consumption.
b. Optimize usage: Batch multiple requests whenever possible to reduce the overall token consumption.
c. Be mindful of API limits: Be aware of the API rate limits and token limits set by OpenAI and us to avoid exceeding the allowed consumption.

Monitoring and Enforcement
intellibot™ reserves the right to monitor and review your token consumption to ensure compliance with this Policy. In the event of excessive token usage or suspected abuse, intellibot™ may take appropriate action, including but not limited to:

a. Issuing warnings or notifications to you.
b. Temporarily or permanently suspend your access to the bot.
c. Charging additional fees for excessive token consumption.
d. Seeking legal remedies if necessary.

This Policy may be amended occasionally at the discretion of intellibot™. You are responsible for regularly reviewing this Policy to ensure awareness of any changes.

Contact Information
If you have any questions, concerns, or reports regarding this Policy or token consumption in the bot, please contact at mail[at]intellibot.app.